Refund and return policy
Digital Photo Refund Policy
We are delighted that you have chosen to purchase our digital photos and are committed to providing you with the best possible experience. However, we understand that specific situations may arise, and we want to inform you of our refund policy for your digital photo purchases.
1. General Policy:
We offer a 30-day money-back guarantee for all digital photo purchases. If, for any reason, you are not satisfied with your purchase, please contact us within 30 days from the date of purchase to request a refund.
2. Refund Eligibility:
- To be eligible for a refund, your request must be submitted within 30 days from the date of purchase.
- Your request must be accompanied by proof of purchase, such as an order number or an invoice.
- The digital photos must be in their original, unmodified, and unused condition. Downloaded or accessed files are not eligible for a refund.
3. Refund Process:
To request a refund, please contact us at plej-photo@outlook.com. We will review your request, and if it meets the eligibility criteria, we will process the refund within a reasonable timeframe. The refund will be made using the original payment method.
4. License Information:
Refunds for digital photo purchases make the associated license void. In this case, the use of the downloaded photo becomes illegal, as the license is no longer valid.
5. Exception:
We reserve the right to pursue legal action for unauthorized use of our images.
We are committed to providing you with the highest quality digital photos, but we understand that unique circumstances may necessitate a refund. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us. We are here to assist you.
Effective Date: This refund policy is effective as of 2023/11/0